Direct Wood Flooring Complaints

The wood flooring I ordered was very nice however this whole frustrating experience of not being able to return unwanteddamaged items and not being able to get a hold of anyone at Direct Wood Flooring has ruined any positive aspects.

Direct wood flooring complaints. Direct Flooring is the UKs leading supplier of Laminate Hardwood Flooring at affordable prices. Mike was a good listener very knowledgeable and professional. Further in their communication with me they stated if I installed the same wood that I may have the same issues and that they would sell me some other wood more appropriate for my environment.

The charge went through. I sent this report to BuildDirect and have received no response since. I placed an order with National Floors Direct for what I was told to be Furniture grade Armstrong American made natural oak flooringThis was a seven thousand dollar order.

Unlike other online dealers the company does have larger minimum orders that rules out covering a small dining room or kitchen for example. I contacted the company to relay this information and to this day they have not been willing to rectify this problem. Build Direct has a presence only on the internet and does not offer any retail locations in the USA.

I paid for the order via paypal. All BuildDirect has offered is to sell me different wood. My order is redacted.

Mike was punctual to all appointment times. Direct Wood Flooring did not keep promise to replace scratched stair tread. I purchased 1800 sq.

Most of the styles cost between 149 and 199 per square foot even some backed by a lifetime warranty and that also have a water-resistant warranty. Dream Home achieves that and more. Beware after purchasing and installing a large amount of vinyl plank flooring we have had an issue with the floor poping the company that did my installing has put down hundreds of these types of floors and has never run ito a problem like this wall spacing as they insist is not the problem Floors Direct wants to charge 50000 to send a company out to inspect which they did say they would refund if that.